Frequently Asked Questions
Can’t find your question?
Are these Rolex watches available and ready to ship?
Yes. Most of our watches are in-stock. But our Rolex inventory turns over quickly, and we strive to update website information in real time. If you are interested in a specific watch, the best way to check availability is to contact us directly for immediate assistance.
Do you offer the best price on Rolex?
Our Rolex watches are sold at competitive prices, reflecting current market value while guaranteeing the quality of authentic products. Please note that all prices listed on our website are based on payment via wire transfer.
Are all Rolex watches in your collection authentic?
Certainly. All Rolex watches sold at our store are 100% authentic, having undergone verification by our in-house experts.
Do your Rolex watches come with a warranty?
Yes. All Rolex watches sold by our store include both the manufacturer's warranty and our store warranty. For detailed warranty terms, please refer to our store warranty policy.
What payment methods do you accept for Rolex watches?
We accept major credit cards, wire transfers, and cash payments. We provide seamless support for your shopping experience.
Can I trade in or sell my Rolex through you?
Yes. We offer trade-in and buyback services for Rolex watches. For inquiries regarding the valuation of your watch, please feel free to contact us or fill out the form with your Rolex information.
Do you offer financing or installment plans on Rolex?
This store does not offer installment plans or financing services. Full payment is required at the time of purchase for Rolex products.
How fast will my Rolex ship after purchase?
Our Rolex watches are ready for shipment within 1-2 business days and are delivered with full insurance coverage throughout the entire shipping process.
Can I pick up my Rolex in person?
Sure. Local customers can schedule an appointment to pick up their items in person at Arcadia, Los Angeles.
Do you ship Rolex watches internationally?
Currently, Rolex watch shipments are available only within the United States. All orders are fully insured and shipped domestically.
