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We’re committed to providing exceptional customer service.
If you have any questions, inquiries, or need assistance, please don’t hesitate to reach out. Use whichever method works best for you—whether it’s call, text, or email. We’re here to help.

Frequently Asked Questions
How long does it take to get a response?
We try to respond to all enquiries within one business day. Our business hours are 11:30am to 5:00pm, Monday to Friday. If you contact us outside of these hours, we will respond as soon as possible on the next business day.
Can I visit your showroom?
Yes, we welcome you to visit our showroom anytime. For those who live near California, or are visiting Los Angeles for a short period of time, please feel free to stop by - we would love to see you. To ensure you have the best experience and for safety reasons, visits are by appointment only. You can make an appointment directly on this page.
Why Tiger River Watches?
With over 20 years of experience in the luxury watch industry, Tiger River Watches has built a reputation for trust, service and transparency. We are proud to have served countless happy customers and will continue to uphold the highest standards in everything we do. Whether you are buying, selling or trading, we will guide you through the process from beginning to end - safely, clearly, and with the service you deserve.
Didn’t find the answer you were looking for?
Feel free to contact us directly—we’re here to help. Our team of experts is ready to assist you and ensure everything is handled smoothly and professionally.
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