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Frequently Asked Questions
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How is the price of my gold calculated?
We believe transparency builds trust - that’s why we clearly explain how your gold price is calculated before you decide to sell. We calculate your gold price based on three key factors:
- Live Market Price – We use the current market price for Pure Gold (24K), which is updated daily.
- Purity - We test your gold to determine its karatage (e.g. 10K, 14K, 18K, 24K). The higher the karatage, the higher the purity and therefore the greater the value.
- Weight – We use certified scales to weigh your gold.
Your payout is based on the following factors:
Weight * Purity * Live Market Price
Do you buy all types of gold, including jewelry, coins, and bars?
We specialize in buying gold coins, gold bars and gold bullion. We do not currently buy gold jewelry or scrap gold.
What purity levels of gold do you accept (e.g., 10K, 14K, 18K, 24K)?
We accept gold of at least 14K purity, including 14K, 18K and 24K (99.9% pure).
How do you test the gold to verify its purity?
We use professional gold testing equipment to accurately verify the karat and purity of your gold. This testing method provides reliable results without damaging your item, ensuring you receive a fair and transparent assessment.
Do I need to bring identification when selling my gold?
No identification is required when selling your gold to us. We strive to provide simple, fast and secure transactions.
Will I get paid immediately or do I have to wait?
Once our in-house experts verify the purity of your gold, you will receive payment immediately after agreeing to the quote - no waiting required.
Can I get a quote online or over the phone before my visit?
We strive to make the online gold selling process as easy and convenient as possible. You can call us at (626) 470-7122 or text us with your item details and we will get back to you with a quote as soon as possible.
If you are near Arcadia, California, you are also welcome to schedule an appointment to visit us for an on-site evaluation. Whether you choose to sell gold online or in person, we are committed to making the sales process smooth and convenient for you.
Is there a minimum or maximum amount of gold you will accept?
There is no minimum amount required. We accept gold trades in any quantity, whether it is a single coin, a small bar or a large bulk. Every transaction will be handled with the same care and professionalism.
Is the process safe and insured?
Yes, your safety and peace of mind is our top priority. Our team will personally guide you through each step to ensure you are secure and fully informed. We offer prepaid, insured, overnight priority shipping for your gold, giving you extra security and convenience. If you have any questions during the process, you can always contact us - we are here to help.
If I request a quote for my gold, do I have to sell it?
No, you are under no obligation to sell. We would be happy to provide you with a free, no-pressure quote so you can make your decision with peace of mind.
